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Returns & Refunds

1. Prior approval must be granted before returns are accepted.

2. Copy of original invoice or invoice number must be quoted on all returns.

3. Items approved for credit must be returned within fourteen (14) days from date of invoice.

4. Goods correctly supplied will be accepted for return but will incur a handling charge.

5. Electrical goods & specially produced items are not returnable.

6. All goods returned must be in original packaging.

7. The property in the goods passes to the buyer ex our premises.

8. Shortages & damage claims must be lodged within 24 hours.

9. Credit notes are valid for six (6) months from the date of issue.

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