Pretty much unheard of up here…..

Hi Guys,

 

Thanks so much for processing and sending my order so quickly on Monday. I was expecting it to arrive towards the end of the week but I was shocked to see the delivery arrive at my door Tuesday morning!!! That is pretty much unheard of up here in Port Hedland.

 

Everything arrived well packaged and complete so there’s no excuse but for me to get busy doing the major service on my bike.

 

Thanks again and I look forward to dealing with you guys in the near future.

 

Best Regards,

Ariel

Received within 24 hours

Everything received within 24 hours! Thank you for the prompt service! Looking forward to ordering many more parts as I rebuild a well worn K100

Phil

Very Easy……..

Thanks for the order received this morning. Not bad, having only ordered the parts at 7 PM Friday night (NSW Time) and receiving the items at 9.30am Monday morning. Very easy and all correct and intact. Thanks again,

Trevor

Very impressed.

Here it is not even 9.00 in the morning and the part that I ordered from the other side of the country yesterday afternoon is already here, how good is that. Thank you very much for the prompt service. Very impressed.

Paul Beeby

Very happy indeed

Just a note to say the parts arrived today. Very happy indeed – the good old beemer will look flashed up again. Thank you for the excellent communication and prompt service! Absolute pleasure to do business with you! Many thanks and kind regards

David Gordon-Lane

Fantastic service!

Thank you for fantastic service! Order placed on Saturday p.m., parts received today, Tuesday, on the other side of the country. What can I say other than well done and thank you, to the entire team that provides this sort of service.

John

Brilliant service – thank you

Parts arrived today. Brilliant service – thank you

Ron Parker

Right piece and it fits perfectly

Hi Grant I would like to thank you for the top service. And quick delivery. I got the right piece and it fits perfectly. Thanks again Best regards

Joe

Prompt delivery……….

G’day I would like to say thankyou for your prompt delivery of the items I ordered.

Scott

Very impressive indeed

Thanks guys – great service! Very impressive indeed, as the parts arrived within 1 day to Adelaide!! Great job!

Alan

Keep up the great work!

Hey there, Just wanted to say thanks for the great service. Parts were ordered Tuesday and arrived on Thursday of the same week. Great, I will make that weekend ride after all. Perth to regional Qld in two days, don’t know how you do it but keep up the great work! Thanks, Steve.

Steve

The level of customer service and capability your team have shown is rare to find in any business these days

I just thought I’d take a moment to thank the whole team at Munich for your great service over the last couple of months. The level of customer service and capability your team have shown is rare to find in any business these days, and I look forward to working with you allot more over the years. Bruce in particular has been absolutely amazing to work with, and his knowledge of your products and BMW motorcycles has assisted me in quickly solving every engineering difficulty with confidence throughout the restoration of this BMW R80 G/S.

Alan Vink

Amazingly fast…

Thanks again for being amazingly fast and accurate with your delivery. A pleasure doing business with you.

Peter

Fine service

Thank you for this very speedy service parts have arrived Keep up the fine service

Mark Lamrock

The speed is unbelievable and makes things so convenient

Great stuff and I was amazed I received it the next day noon! The speed is unbelievable and makes things so convenient.

Roy

Excellent service!

Just received my parts, and just wanted to thankyou for your prompt and excellent service. Great stuff and keep up the good work !!!!

Dave

Thanks for the fantastic service

Thanks for the fantastic service. We received the parts yesterday. I hope we will do business again.

Tony Hatton

Order yesterday here to-day !

that’s quick Bruce. Order yesterday here to-day !

Steve

Exactly what I wanted

Top box and rack arrived by courier early this morning. Exactly what I wanted and in perfect condition. Amazing freight service.

Bob Wardrop

Service Levels Outstanding

I just wanted to send a quick email to express my satisfaction in dealing with Munich Motorcycles, the communication and service levels are outstanding, speed of delivery was unbelievable. I have not had service this good from another Australian company in a long time. I will definately be back !!

Paul

WA is how far away?

Hey guys, Thank you very much for the parts-ordered Monday from WA and at my door on the east coast on Wednesday. Fantastic service. I ordered a set of brake pads from Vic and they took 4 days to get here. I live near Batemans Bay on the east coast-750 kms away! WA is how far away? Thanks again and please sign me up for the platinum membership.

Andrew

that is great service

Hi, I recently made an online order with you, and I would just like to say thank you. I received my order within two days of placing it that is great service. I will be placing more orders with you in the near future.

Jack

Great help from the guys yesterday

Just a note to say thanks. Great help from the guys yesterday, especially Brian who patiently discussed my clutch problem with me. Ordered the parts at about lunchtime and nearly tripped over the package this morning at 08.30 when I was going out the front door!! Not bad for Perth to Sydney, and all the bits available for my 30 plus year old bike too. Hopefully I’ll be on the road for the weekend as planned.

Malcolm Stevens

Hepco & Becker panniers

Some months ago I bought a set of HB Junior panniers from you (the larger size). & fitted them to my ’81 BMW R100 after packing & modifying the frames as directed by yourselves. Totally successful, & I have been extremely impressed with the HB quality!

Peter

I’ll never go anywhere else.

Hi there I just want to say thank you. I ordered most recently this: BMW R65 1984 – worn out throttle cam and twist grip splines Came in record time and now fitted has made me realise that the bike has been down on power due to a sticking and slipping throttle mechanism ever since I have owned it. I love your site, great reliable service. Whilst you guys are around I’ll never go anywhere else. Thanks heaps

Simon

Your service is way too good!!!!

I ordered a second hand coil on the 4th at about 1 pm, and received it in the morning post at 10 am in Hopetoun, what’s going on guys ? Your service is way too good!!!! Unbelievable in this day and age, congratulations guys great service!! PS the coil didn’t fix the problem but that’s ok Thanks again

Richard

website is extensive and simple to use

Just want let you guys know how impressed I am with the service you provide. You have set the standard to which others should aspire to. The website is extensive and simple to use and parts were very well priced and arrived in Qld over the weekend. Will be referring you to all.

Rudy

A level of service many could learn from.

Hi, A big thankyou for the amazing service. Your assistance on the phone yesterday and the speed of delivery has blown me away. The HT lead and spark caps were on my desk 9:00am this morning. A level of service many could learn from.

Greig

Polite & speedy handling of the issue

Hi Guys just wanted to say thanks on the fast follow up on the missing Air Filter, it arrived today. I realise mistakes happened but its how their rectified that makes the difference and you guys made that difference in your polite and speedy handling of the issue. Thanks again. Cheers

David L

Brilliant!

G’day Guys, Just got my part delivered! Brilliant! Less than 48hrs to Hobart! Keep up the good work.

Chris

Thanks again…..

Dear MM Once again I would like to thank you for your service. I ordered some parts online on Sunday night and received the parts on Tuesday. Perth to Townsville (about as far as you can get and still be in Australia) in less than 48 hours! Thanks again.

Brian

Thanks Bruce

You blokes are amazing… there is never a let down with your company… Cheers and thanks again…and a good year to you too mate..

Dean

I didn’t realise you were going for an Olympic Record

WOW ….less than 24 hours ago I placed an order from here in ADELAIDE , and it has just been delivered !!!!! Your service has always been good , but I didn’t realise you were going for an Olympic Record !….Special thanks to Bill :-))))

Paul

Such excellent prompt service…..

Today I received the BMW parts I ordered yesterday( spark plug covers) I just wanted to say a huge ‘thank you’ for such excellent prompt service. The previous order I placed with you guys was also received the next day. I will recommend your organisation to any of my friends Again, Thanks heaps Cheers

Gary

Thank you for your friendly service, good value and well packaged, fast delivery

Hi Living in Yamba NSW means most things take an extra day or two to arrive when I order from out of town. I was suprised when my F650 bits arrived from Perth on Monday after ordering late on Thursday afternoon. I reckon if these guys were on the East coast they’d have the bits here five minutes before I got on the phone to order them! I will certainly use M.M. again when I need F650 parts. Thank you for your friendly service, good value and well packaged, fast delivery.

Nick Moran

I get better service from the other side of the country than from the people I bought the bike from

Cheers, all parts arrived, all ok, thanks. Strange I get better service from the other side of the country than from the people I bought the bike from! Thanks again for service, James

James

Hi Bruce, Parts arrived today before lunch. Great service all good 🙂

Hi Bruce, Parts arrived today before lunch. Great service all good 🙂

Rob

Outstanding

Hi guys, I just wanted to let you know that I am very apreciative of your excellent service. I ordered the parts on Wednesday afternoon from Victoria and received them Friday morning. Outstanding. The bike is up and running again and ready for a trip on Saturday. Thank you so much.

John

Excellent service, Fast delivery

THANK YOU, for excellent service, fast delivery and for treating a “small” purchaser like someone important. I have so far raved about it at a ride and recommended you to 12 Beemer friends.

Ian

You have rekindled my faith in Australian suppliers!

Just wanted to say thanks for the super fast service. Ordered my parts on Friday and they arrived on Monday. I live out west of Brisbane and normally never get things quickly. You have rekindled my faith in Australian suppliers! Have recommended your store to all of my Facebook friends and posted a good burst on the Australian Airheads Down under group on Facebook as well.

Mick

Thank you for the prompt attention to my order!!!

Thank you for the prompt attention to my order!!! I received the goods at 7.00 Monday after ordering them on the web at approx 10am Friday. I know the weekend helped but still Perth to Canberra (front door too) in 1 working day – very good!!

Dennis Atkinson

Thanks for the prompt and helpful service

Just wanted to say thanks for the prompt and helpful service. I got the bits down here near Bega in less than 24 hours, which is faster than I can get bits from Sydney. All went well, and I am now back on the road. Thanks again. Cheers.

Peter Horner

Recommending you to my BMW riding mates

Hello just a quick note to say thank you for the prompt service with the kit of pins for the floating front discs on my bike. I ordered them on the internet on Friday afternoon about 3pm **** time, and they arrived yesterday afternoon. Last night I fitted them to the one disc, It was a bit fiddly at first until I found the right tools to do the job, and the other one will get done later on today in probably less than half the time of the first one. After this experience I will be recommending you to my BMW riding mates whenever they are displeased with the performance of their local BMW dealer, which can be quite frequently.

Donal

Thanks so much for your fantastic service.

Hi Thanks so much for your fantastic service. My part has arrived in Kununurra already so I will be able to fit it tonight. Most deliveries take about a week so thanks again. Cheers

Tony

WOW!!! Thank you so much…..

WOW!!! Thank you so much….. I placed this order on Monday & it arrived @ our post box on Wednesday!! What great service, I look forward to ordering from you, again in the near future. Thanks, again

Kev

Will certainly recommend you

Just to advise that the pump arrived today and it is perfect. I want to thank you for such prompt and efficient service and will certainly recommend you to my bike friends. Thanking you.

Karl

Fast, efficient service

If there was an Olympics for fast efficient service, Team Munich would take the Gold every time

Mick

Should have found you guys earlier!

All received (delivered at approx 11-00am) today ….should have found you guys earlier ! Many thanks.. Another order coming through in the next day or so.. Regards

Warwick Low

That is Amazing!!!

Hi, I ordered a clutch kit for my 2002 K1200rs yesterday …..AND IT ARRIVED IN OUTER BRISBANE TODAY!!!!!!! Thanks guys that is amazing.

Kevin

Your service is impressive and certainly not what I have come to expect from others!!!

Hi Just wanted to say a big thank you for the speed in which you delivered my recent order – your service is impressive and certainly not what I have come to expect from others!!! I will certainly be using you again and recommending you to my friends

John Harding

an example for the rest of Australia

Thank you once again,you people amaze me, your service and your products are an example for the rest of Australia ,keep up the great work team. 👍🏻

Peter

.. fastest delivery I have ever had..

Hi Munich guys, That was the fastest delivery I have ever had from any supplier. Thank you very much

Peter

You all rock over there!

Many thanks Brian and everyone for all your help. I finally got the bearing carrier out and it was the pin as you thought Brian, somehow it had worked its way loose. The whole area does seem original and nothing had moved so I tapped the pin back in and filled the space with solder and used a centre punch to crimp the end over that I reckon it should work ok. The parts I ordered arrived today which once again is amassing. You all rock over there. I ordered a Clymers manual with the order, you informed me Brian that it was out of stock and you had them on a back order. Could you send me one when you get them in. Once again many thanks and kind regards to you all in the west.

John

Great service and am spreading the word

Thanks for the previous order, great service and am spreading the word.

David Richards

You guys rock……

Received it today. You guys rock, thanks heaps, super fast shipping

Jay

2 days Perth to Cairns – unheard of.

G’day guys Just wanted to say thanks for the fantastic service – 2 days Perth to Cairns – unheard of. Starter’s installed, bikes a goer, blast up the range in the morning – heaven. Thanks again,

Richard

Rapid time delivery

Thanks so much for the prompt service. Received everything I ordered in rapid time.

Drew

I am a loyal customer henceforth

WOW!!! Thanks Emily, the bulbs just arrived, you guys are great!!!!!! I am a loyal customer henceforth All the best and thanks again

Anthony

You guys are unbelievable

Good morning in Perth, You guys are unbelievable. Ordered yesterday, arrived in SA this morning!! This goes for the other earlier orders too. Thank you

Peter

Awesome service

Thank you for your excellent service received all the parts yesterday, please thank your crew, Awesome service, look forward to next purchase.

Malcolm

I’m impressed with service!

Hi Sandy, Rec’d my order – I’m impressed with service! I’ve recommend you to 3 mates.
Dave

Great Service

Great service,ordered Sunday, received in Nth Qld tuesday, thanks.

Dave

The part arrived 3 days after you despatched it

Thanks Guys. The part arrived 3 days after you despatched it. WA to rural TAS in 3 days!! Aust. Post rules! Steve

Steve

Informative & speedy service

Hi, goods received yesterday. Would just like to comment on the informative & speedy service you have provided. This is a standout service and i will be sure to pass on my recommendations to others.

David

The fastest service I have ever experienced

The tyre repair kit arrived early this afternoon, thank you once again for your friendly service, good value and the fastest service I have ever experienced. Being a member of the Ulysses Club and with a lot of members riding BM’s I will certainly be telling them Munich Motorcycles is the place for spares and gifts. Kind Regards.

David French

Very efficient

Hi there. Received my R75/5 parts today 🙂 Very efficient, my thanks to all of you. When I restore this SWB BMW I’ll be back. Thanks again.

Burce Cannon

Generosity of time and expertise

The Owner Dear Sir, I’d like to thank you for your generosity of time and expertise in availing knowledge to my Motorcycle mechanic…….he followed your advice and we were both impressed by the outcome. Best regards

Ted

Great doing business with you!

Thanks so much for your prompt service, great doing business with you. Part was received and fitted less than 48 hours after order! Cheers

Brenton

Quick delivery, fantastic service

Just wanted to say thank you for the quick delivery & fantastic service when ordering my Tank & engine Crash Bars. I have already fitted them on the R1200GS & they look great. Thanks again.

Mike

the WICKEDEST delivery time of all time!

Wow! Hi folks! Now THAT has got to be the WICKEDEST delivery time of all time! Just got the Clymer manual dropped on my doorstep! Completely unexpected! Thanks for your great service! Thats the kind of stuff that keeps us bikers riding year after year! Well done! Cheerz

Bernie

I’m Very happy!

Thanks for the fantastic service. I ordered a part online Friday at 4.00pm EST, it was in the post from WA that evening, part received in rural Victoria on Monday. Amazing when you consider I asked my dealer who I bought the bike from to track down this particular part six months ago. I’m very happy.

Barb

Really appreciate the fast service

Really appreciate the fast service. I ordered my K100RT clutch cable Monday and received it Tuesday and considering it was from WA to Tas and you also reduced the freight to reflect the actual cost. How good is that !! 🙂 Many thanks.

Phil Mars

SO quick and spot on.

Hey Munich types, just want to say a huge thanks for the parts received today. SO quick and spot on. I’m back on the road much earlier than I expected to be and very grateful. You do a great job!

Matt

I’m stunned at how quickly I received my order!

I’m stunned at how quickly I received my order! Thanks so much! I know where I’ll be buying all my parts from now on 😉

Steve

I don’t believe how quick it was….

I just received my order about 15 minutes ago. I don’t believe how quick it was as I only placed the order yesterday and I am on the other side of the country in Canberra. Thank you very much for the prompt service – very impressed.

Shane

You blokes are unreal

You blokes are unreal, from one side of the country to the other in 40 hrs. with New Years day in the middle. …. Thankyou.

Wayne

Great communication, fast shipping and quality products.

Hi, I just wanted to say thank you to all involved with my order. I received the items today. Great communication, fast shipping and quality products. I look forward to dealing with you again,

Richard

Lightning fast!

Thanks Bruce. All received this morning – even with time difference it is still lightning fast! I’ll get the beast on the road in record time for me. Great service from Munich M/C yet again!

Gordon

From Perth WA to Maitland NSW in under 24hrs!

What else can I say other than I am really astounded at the time it took for me to receive my order from you. I placed the order with you yesterday at 11.30am. Toll Priority has just delivered it to me at 9.30am today. This spare part has travelled right across the country from Perth WA to Maitland NSW in under 24hrs! Combine the speed of delivery with friendly service,good advice and realistic prices,why would anyone look elsewhere for their beemer spares? You can be assured I will pass this on to other BM owners,well done!

Eric Ward

Pretty impressive delivery!

Thanks Pretty impressive delivery! Ordered Tuesday morning, delivered Wednesday lunch time. Great stuff

Kim

NOW THAT’S SERVICE

Hey, have you guys moved to Brisbane? Shipped Tuesday received Wednesday, now that’s service,one side of Australia to the other,thanks

Gerry

I am very impressed and will tell all my other Beemer friends

I have received the parcel today. Thank you guys for the prompt attention. I am very impressed and will tell all my other Beemer friends. Thanks again.

Chris Henning

Quote me on that

As always, you guys are first class!

Chris Robertson

Pass my thanks on to Bruce for his excellent diagnostics

Please pass my thanks on to Bruce for his excellent diagnostics. On his advice I checked both butterflys with a torch and both were bleeding light. I adjusted them to seat properly and was then able to balance the carbs perfectly and get it to idle nice and slow. It runs beautifully now, very smooth and responsive. Thanks again for your help and excellent service as always.

Bruce Harper

Your service for new parts I’ve bought in the past has been impeccable

Thank you for your prompt response to my faxed inquiry this morning. Had I known you people are good for second-hand spares I would have made you my first port of call because: Your response to inquiries is always prompt Your service for new parts I’ve bought in the past has been impeccable. Your quoted price for the second-hand parts was considerably less than the price I naively accepted(and less that another price that came again after yours as well.) I am sorry to have wasted your time and phone call. You’re first on the list next time.

Stephen Lowe

SPECTACULAR service again….Thank You !!

Hi guys, SPECTACULAR service again….Thank You !! I work in a Mitre 10 store here in SA, and I wish we could get goods even from Adelaide as quick as that. WELL DONE!

P Watson

Amazing service

Hi, just advising goods arrived in the mail on Friday. Thanks. amazing service & super speedy.

David

Can’t get better than that

G’day Munich I ordered a seat cover and rubber boot for the speedo of my R100 yesterday, Tuesday and it arrived on the east coast, Tuross Head today Wednesday. Can’t get better than that. Thanks

Lyell Jenkins

Delighted with the service

Good afternoon, can I say how delighted I am with the service you have provided. I put my order in on Friday and the part is here today. Thank you and I shall certainly be recommending you to friends for parts for their bikes.

Kim

Great Service

Hey guys, Thanks very much for the oil filter and tool, arrived here in my tiny little country village in the Snow Mountains exactly when you said it would. Great service. Cheers,

Gary

Awesome service

Hey Grant – peg rubbers just walked in the door. Awesome service. Thanx so much.

Craig

Promptly, without fuss

yep, order received, promptly, without fuss, and correct..thanks regards, peter

Peter

Spot on service and price

Just to say my service kit for the bumblebeest arrived here in Tassie today (only ordered yesterday!!!) Spot on service and price.

Stu King

Your usual fantastic service.

Good Morning Bruce, The toolbox arrived on Friday. Your usual fantastic service. Have a good Day.

David

Every part was exact

Just a quick note to say thank you so much for all the help in getting the parts for my K100. Spent Saturday doing the major service and cooling system hoses, every part was exact. And my neighbour wants his done next so I’ll be in touch again.

Colm

Good Value Service

Thank you all parts received in good order and correct. Thank you for your prompt efficient and good value service.

Roly

What service!

Bruce! What service – ordered SA time 11.00am Monday, arrived 12.00 noon Tuesday. Many thanks.

Graema Bradley

Your service is A1

Munich team, Received my parts today thanks heaps will be able to take the old girl out for a ride this weekend. And the bike as well ( 88k100rs). Your service is A1 will continue to deal with you because of great proffesional & speedy service. You certainly embarrass a lot of eastern state BMW dealers well done. Thanks Bruce

Al

a reliable source for parts

Have just aquired the bike and pleased I’ve found a reliable source for parts.

Kim

Impressed

Howdy, just sending you a line to say how impressed I was with the outstanding service you provide. Thanks to you guys my K1100LT was back on the road after only 2 days. Great service!!!! Cheers

Udo

I will highly recommend you to any BMW people I know

The parts arrived safe & well yesterday. I have a busy weekend in front of me now. Thank you for your assistance in getting these over here, and I will highly recommend you to any BMW people I know who need parts.

Peter G

Less than 22 hours from order

The diode board arrived here in Whittlesea Victoria at about 11.00am EST, less than 22 hours after I ordered it from you in Perth. Very surprised and pleased about that. 1 hour later the part is installed and the bike ran as it should. Thank you guys. Merry Christmas

Adrian

Fabulous

You people are fabulous, great service, got these e-orders down pat hey

John

Excellent service and supply

I received my order today. Thank you for your excellent service and supply of the items ordered. Having just purchased my R1150RT I am sure I will need you help in supply of parts in the future. Until the next order, thanks again for your efficiency and service

Bruce

Well packed and in perfect condition

Hello there. Received the Thank pad today. Item was well packed and in perfect condition. Have just put it on. Looks great! Thanks for the prompt service.

Luke

Impressed with your price

Thanks. I am impressed with your price, promptness and letting me know what was going on.

Judd

Delivered to my door within 24 hours

Delivered to my door within 24 hours. EXTREMELY impressive!!! Thanks

John Addis

Not bad !!

Many thanks. The parts I ordered 4.30 eastern time Tuesday arrived 11.00am eastern time today. Not bad !! Now if you could only do the same for Ducati parts.

Richard S.

You’re awesome!!

Thanks heaps guys, I received the cable today and I’m now back on the road. You’re awesome. Thanks again and best regards,

Greg

Fast Service

Hi guys, many thanks for your fast service on my latest order, great job.

Ivan

All fitted and back together and working again

Hi Bruce, Many thanks – the parts arrived on Tuesday. All fitted and back together and working again. Appreciate you service. Cheers Bob

Bob

All in perfect condition and as ordered.

Hi Munich Team, Received the parts this arvo. All in perfect condition and as ordered. Once again a pleasure to deal with you guys. Cheers,

Steve

A company with ethics….

Hello Thank you for your exceptional service. I found your recent phone call to correct my ordering error both helpful and totally refreshing (a company with ethics – wow). Thank you again – I will definitely be a returning customer

Clark

26 hours from hitting purchase button……..

G’day Fellas, Thanks for the excellent service (Brian) – 26hrs from hitting purchase button to receiving in my mail box! Fantastic.

Mike

I’m very impressed with your service and your product knowledge

The handlebars, cables etc for my R65 arrived safely in Rockhampton today. I’d just like to say I’m very impressed with your service and your product knowledge, and the speedy way in which you were able to help me out! I’ll be dealing with Munich Motorcycles again, and I’ll be telling my friends in Ulysses how terrific you guys are! With best wishes

Bob Martin

I appreciate the great service

I appreciate the great service that Munich Motorcycles has provided so far. It is a rarity in Australia I wish you a great future as a business, Many thanks!

CHEYNI
FROM NSW AUSTRALIA

I’ll be singing your praises loud and long

Far out you guys your service is amazing and I’ll be singing your praises loud and long all over!. Many thanks. I’ll continue ordering bits and bobs so as to have some spares around.

Gem
QLD, AUSTRALIA